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Privacy

This page says what PitchBaba keeps about you, what it does not keep, and which other companies handle your data.

What we keep

• Your email address and name.
• Your password, stored only as a salted hash. We cannot read it.
• If you sign in with Google or Outlook: the email address and name that provider gives us, and an identifier that links your account to it. We do not get your Google or Microsoft password.
• Your minute balance and a list of when minutes were added or used.
• Purchase records: which pack, the amount, the date and whether the payment went through.
• The network (IP) address you signed up from, to limit abuse of free minutes.

Card payments

Card payments are handled by Square on Square’s own checkout page. Card numbers never reach this service. We receive only a confirmation that a payment was made, and for how much.

During a live session

• Audio is sent from your browser to OpenAI to be turned into text.
• The transcribed text is sent through this service to OpenAI to produce the suggestions you see.
• This service does not store call audio or transcripts.

OpenAI handles that audio and text under its own terms and privacy policy. The other people on your call are affected too, so follow the recording and consent rules that apply to you. See the Terms.

What stays in your browser

Job descriptions, résumé text and scripts that you paste or build are saved in your own browser, on your device. Clearing your browser data for this site removes them. When you use them, their text is sent to OpenAI as described above. If you ask the coach to read a job link, this service fetches that page for you and does not keep it.

Cookies

We use one cookie to keep you signed in, and a second short-lived one only while you sign in with Google or Outlook. If you arrive through a customer’s referral link, a third cookie remembers that link for up to 30 days, so that customer can be thanked when you sign up; it is removed when you do. We do not use advertising cookies. Visitor statistics are described below.

Teams and the demo box

If you join a team, your team manager can see how many minutes you have left, how many minutes you used and how many calls you made. They cannot see your transcripts, summaries or scripts. You choose whether to join, and you can leave at any time on the Team page. What you type into the “Try it now” box on our Sales and Interview pages is sent to our AI provider to write the answer and is not saved by us; do not type personal details there.

Your calls

While you use the coach, the transcript of your call (what you and the other person said, as heard by the coach) and the answers it showed you are saved to your account, so you can read them again, download them and get a summary. Only you can see them on your My calls page; the site owner sees only how many calls are saved. To write a summary, the transcript is sent to OpenAI. Calls are deleted automatically after a set number of days. You can switch saving off, delete one call or all of them at any time, and deleting your account deletes them all.

Your scripts, interview setup (job, stage and résumé text) and coach settings are also saved to your account, so they are there on any computer you sign in on.

Visitor statistics

We do not use visitor statistics or advertising tools.

Who we share data with

We do not sell your data. It goes only to the companies named on this page, for the purposes described: OpenAI for transcription and suggestions, Square for payments, Google or Microsoft if you choose to sign in with them, an email delivery company for the emails this site sends you (see “Emails we send” below), and the visitor statistics service named above, if any.

Deleting your data

You can delete your account yourself at any time: sign in, open Account and choose Delete my account. It happens right away and cannot be undone.

• Removed: your name, email address, password, sign-in links to Google or Outlook, your minute balance and your usage history. You are signed out on every device.
• Kept: purchase records (pack, amount and date, with no name or email attached), for as long as tax or accounting law requires.
• Kept: a scrambled fingerprint of your email address that cannot be turned back into the address. It is used only so free starting minutes are given once per person.

Unused minutes are not refunded when you delete your account. If you cannot sign in, contact the support contact on this site from the email address on your account and we will delete it for you.

Emails we send

This site may email you three kinds of message: a welcome email with a link to confirm your address when you create an account, a confirmation when a purchase goes through, and a password reset link when you ask for one. For each one, your email address, your first name and the content of that message are passed to the email delivery company this site uses, only to deliver it. We do not send marketing email.

A confirm link works once and stops working after three days. A password reset link works once and stops working after one hour.

Questions

For anything about privacy, contact the support contact on this site.